READING PASSAGE 1

You should spend about 20 minutes on Questions 1-13 which are based on Reading Passage 1 below.

Otter

A

Otters have long, thin bodies and short legs – ideal for pushing through dense undergrowth or hunting in tunnels. An adult male may be up to 4 feet long and 30lbs. Females are smaller typically. The Eurasian otter’s nose is about the smallest among the otter species and has a characteristic shape described as a shallow ‘W’. An otter’s tail (or rudder, or stern) is stout at the base and tapers towards the tip where it flattens. This forms part of the propulsion unit when swimming fast underwater. Otter fur consists of two types of hair: stout guard hairs which form a waterproof outer covering, and under-fur which is dense and fine, equivalent to an otter’s thermal underwear. The fur must be kept in good condition by grooming. Seawater reduces the waterproofing and insulating qualities of otter fur when saltwater in the fur. This is why freshwater pools are important to otters living on the coast. After swimming, they wash the salts off in pools and the squirm on the ground to rub dry against vegetation.

B

The scent is used for hunting on land, for communication and for detecting danger. Otterine sense of smell is likely to be similar in sensitivity to dogs. Otters have small eyes and are probably short-sighted on land. But they do have the ability to modify the shape of the lens in the eye to make it more spherical, and hence overcome the refraction of water. In clear water and good light, otters can hunt fish by sight. The otter’s eyes and nostrils are placed high on its head so that it can see and breathe even when the rest of the body is submerged. Underwater, the cotter holds its legs against the body, except for steering, and the hind end of the body is flexed in a series of vertical undulations. River otters have webbing which extends for much of the length of each digit, though not to the very end. Giant otters and sea otters have even more prominent webs, while the Asian short-clawed otter has no webbing – they hunt for shrimps in ditches and paddy fields so they don’t need the swimming speed. Otter’s ears are tiny for streamlining, but they still have very sensitive hearing and are protected by valves which close them against water pressure.

C

A number of constraints and preferences limit suitable habitats of otters. Water is a must and the rivers must be large enough to support a healthy population of fish. Being such shy and wary creatures, they will prefer territories where man’s activities do not impinge greatly. Of course, there must also be no other otter already in residence – this has only become significant again recently as populations start to recover. Coastal otters have a much more abundant food supply and range for males and females may be just a few kilometres of coastline. Because male range overlaps with two or three females – not bad! Otters will eat anything that they can get hold of – there are records of sparrows and snakes and slugs being gobbled. Apart from fish, the most common prey are crayfish, crabs and water birds. Small mammals are occasionally taken, most commonly rabbits but sometimes even moles.

D

Eurasian otters will breed any time where food is readily available. In places where the condition is more severe, Sweden for example where the lakes are frozen for much of winter, cubs are born in spring. This ensures that they are well grown before severe weather returns. In the Shetlands, cubs are born in summer when fish is more abundant. Though otters can breed every year, some do not. Again, this depends on food availability. Other factors such as food range and quality of the female may have an effect. Gestation for Eurasian otter is 63 days, with the exception of Lutra canadensis whose embryos may undergo delayed implantation. Otters normally give birth in more secure dens to avoid disturbances. Nests are lined with bedding to keep the cub’s warm mummy is away feeding.

E

Otters normally give birth in more secure dens to avoid disturbances. Nests are lined with bedding (reeds, waterside plants, grass) to keep the cub’s warm while is away feeding. Litter Size varies between 1 and 5. For some unknown reason, coastal otters tend to produce smaller litters. At five weeks they open their eyes – a tiny cub of 700g. At seven weeks they’re weaned onto solid food. At ten weeks they leave the nest, blinking into daylight for the first time. After three months they finally meet the water and learn to swim. After eight months they are hunting, though the mother still provides a lot of food herself. Finally, after nine months she can chase them all away with a clear conscience, and relax – until the next fella shows up.

F

The plight of the British otter was recognised in the early 60s, but it wasn’t until the late 70s that the chief cause was discovered. Pesticides, such as dieldrin and aldrin, were first used in1955 in agriculture and other industries – these chemicals are very persistent and had already been recognised as the cause of huge declines in the population of peregrine falcons, sparrow hawks and other predators. The pesticides entered the river systems and the food chain – micro-organisms, fish and finally otters, with every step increasing the concentration of the chemicals. From 1962 the chemicals were phased out, but while some species recovered quickly, otter numbers did not – and continued to fall into the 80s. This was probably due mainly to habitat destruction and road deaths. Acting on populations fragmented by the sudden decimation in the 50s and 60s, the loss of just a handful of otters in one area can make an entire population unviable and spell the end.

G

Otter numbers are recovering all around Britain – populations are growing again in the few areas where they had remained and have expanded from those areas into the rest of the country. This is almost entirely due to legislation, conservation efforts, slowing down and reversing the destruction of suitable otter habitat and reintroductions from captive breeding programs. Releasing captive-bred otters is seen by many as a last resort. The argument runs that where there is no suitable habitat for them they will not survive after release and where there is suitable habitat, natural populations should be able to expand into the area. However, reintroducing animals into a fragmented and fragile population may add just enough impetus for it to stabilise and expand, rather than die out. This is what the Otter Trust accomplished in Norfolk, where the otter population may have been as low as twenty animals at the beginning of the 1980s. The Otter Trust has now finished its captive breeding program entirely, great news because it means it is no longer needed.

Questions 1-9

The reading Passage has seven paragraphs A-G
Which paragraph contains the following information?
Write the correct letter A-G, in boxes 1-9 on your answer sheet.

NB  You may use any letter more than once.

1   A description of how otters regulate vision underwater

2   The fit-for-purpose characteristics of otter’s body shape

3   A reference to an underdeveloped sense

4   An explanation of why agriculture failed in otter conservation efforts

5   A description of some of the otter’s social characteristics

6   A description of how baby otters grow

7   The conflicting opinions on how to preserve

8   A reference to the legislative act

9   An explanation of how otters compensate for heat loss

Questions 10-13

Answer the questions below.
Choose NO MORE THAN THREE WORDS AND/OR A NUMBER from the passage for each answer

10   What affects the outer fur of otters?

11   What skill is not necessary for Asian short-clawed otters?

12   Which type of otters has the shortest range?

13   Which type of animals do otters hunt occasionally?

READING PASSAGE 3

You should spend about 20 minutes on Questions 27-40 which are based on Reading Passage 3 below.

Communicating Conflict!

Section A 

As far back as Hippocrates’s time (460-370 B.C.), people have tried to understand other people by characterizing them according to personality type or temperament. Hippocrates believed there were four different body fluids that influenced four basic types of temperament. His work was further developed 500 years later by Galen. These days there is any number of self-assessment tools that relate to the basic descriptions developed by Galen, although we no longer believe the source to be the types of body fluid that dominate our systems.

Section B

The values in self-assessments that help determine personality style. Learning styles, communication styles, conflict-handling styles, or other aspects of individuals is that they help depersonalize conflict in interpersonal relationships. The depersonalization occurs when you realize that others aren’t trying to be difficult, but they need different or more information than you do. They’re not intending to be rude: they are so focused on the task they forget about greeting people. They would like to work faster but not at the risk of damaging the relationships needed to get the job done. They understand there is a job to do. But it can only be done right with the appropriate information, which takes time to collect. When used appropriately, understanding communication styles can help resolve conflict on teams. Very rarely are conflicts true personality issues. Usually, they are issues of style, information needs, or focus.

Section C

Hippocrates and later Galen determined there were four basic temperaments: sanguine, phlegmatic, melancholic and choleric. These descriptions were developed centuries ago and are still somewhat apt, although you could update the wording. In today’s world, they translate into the four fairly common communication styles described below:

Section D

The sanguine person would be the expressive or spirited style of communication. These people speak in pictures. They invest a lot of emotion and energy in their communication and often speak quickly. Putting their whole body into it. They are easily sidetracked onto a story that may or may not illustrate the point they are trying to make. Because of their enthusiasm, they are great team motivators. They are concerned about people and relationships. Their high levels of energy can come on strong at times and their focus is usually on the bigger picture, which means they sometimes miss the details or the proper order of things. These people find conflict or differences of opinion invigorating and love to engage in a spirited discussion. They love change and are constantly looking for new and exciting adventures.

Section E

Tile phlegmatic person – cool and persevering – translates into the technical or systematic communication style. This style of communication is focused on facts and technical details. Phlegmatic people have an orderly methodical way of approaching tasks, and their focus is very much on the task, not on the people, emotions, or concerns that the task may evoke. The focus is also more on the details necessary to accomplish a task.

Sometimes the details overwhelm the big picture and focus needs to be brought back to the context of the task. People with this style think the facts should speak for themselves, and they are not as comfortable with conflict. They need time to adapt to change and need to understand both the logic of it and the steps involved.

Section F

Tile melancholic person who is softhearted and oriented toward doing things for others translates into the considerate or sympathetic communication style. A person with this communication style is focused on people and relationships. They are good listeners and do things for other people – sometimes to the detriment of getting things done for themselves. They want to solicit everyone’s opinion and make sure everyone is comfortable with whatever is required to get the job done. At times this focus on others can distract from the task at hand. Because they are so concerned with the needs of others and smoothing over issues, they do not like conflict. They believe that change threatens the status quo and tends to make people feel uneasy, so people with this communication style, like phlegmatic people, need time to consider the changes in order to adapt to them.

Section G

The choleric temperament translates into the bold or direct style of communication. People with this style are brief in their communication – the fewer words the better. They are big-picture thinkers and love to be involved in many things at once. They are focused on tasks and outcomes and often forget that the people involved in carrying out the tasks have needs. They don’t do detail work easily and as a result, can often underestimate how much time it takes to achieve the task. Because they are so direct, they often seem forceful and can be very intimidating to others. They usually would welcome someone challenging them. But most other styles are afraid to do so. They also thrive on change, the more the better. 

Section H

A well-functioning team should have all of these communications styles for true effectiveness. All teams need to focus on the task, and they need to take care of relationships in order to achieve those tasks. They need the big picture perspective or the context of their work, and they need the details to be identified and taken care of for success. We all have aspects of each style within us. Some of us can easily move from one style to another and adapt our style to the needs of the situation at hand-whether the focus is on tasks or relationships. For others, a dominant style is very evident, and it is more challenging to see the situation from the perspective of another style.

The work environment can influence communication styles either by the type of work that is required or by the predominance of one style reflected in that environment. Some people use one style at work and another at home. The good news about communication styles is that we have the ability to develop flexibility in our styles. The greater the flexibility we have, the more skilled we usually are at handling possible and actual conflicts. Usually, it has to be relevant to us to do so, either because we think it is important or because there are incentives in our environment to encourage it. The key is that we have to want to become flexible with our communication style. As Henry Ford said, “Whether you think you can or you can’t, you’re right!”

Questions 27-34

Reading Passage 3 has eight sections A-H
Choose the correct heading for each section from the list of headings below.
Write the correct number i-x in boxes 27-34 on your answer sheet.

List of Headings

i           Different personality types mentioned
ii          recommendation of combined styles for group
iii         Historical explanation of understanding personality
iv         A lively and positive attitude person depicted
v          A personality likes a challenge and direct communication
vi         different characters illustrated
vii        Functions of understanding communication styles
viii       Cautious and considerable person cited
ix         Calm and Factual personality illustrated
x          Self-assessment determines one’s temperament

27   Section A

28   Section B

29   Section C

30   Section D

31   Section E

32   Section F

33   Section G

34   Section H

Questions 35-39

Do the following statements agree with the information given in Reading Passage 3
In boxes 35-39 on your answer sheet, write

TRUE               if the statement is true

FALSE              if the statement is false

NOT GIVEN    if the information is not given in the passage

35   it is believed that sanguine people do not like variety

36   Melancholic and phlegmatic people have similar characteristics

37   It is the sanguine personality that needed most in the workplace.

38   It is possible for someone to change a type of personality.

39   work surrounding can affect which communication style is the most effective.

Question 40

Choose the correct letter A, B, C or D.
Write your answers in box 40 on your answer sheet.

40   The author thinks self-assessment tools can be able to

A   assist to develop one’s personality in a certain scenario.

B   help to understand colleagues and resolve problems

C   improve the relationship with the boss of the company

D   change others behaviour and personality